What my customers have to say
What J.R has to say
Thank you Kim and the team at Professionals for marketing and selling my house in Edgecumbe.
It was sold quickly and smoothly at a good price too! A great effort ..many thanks..
What J Law have to say
We would like to say a massive thank you to Kim and the entire Professionals team for their amazing effort, service and great results.
Kim went above and beyond to help us into the house of our dreams. She made the entire process straight forward and easy. When it came to list our old house, once again Kim took the reins, handled everything and we came out of the sale of our old house just as happy. The best thing was that Kim did all the running around for us which removed all the stress, allowing us to continue our normal routine as if nothing was going on in the background. We still can't believe how easy it all was!
If you're selling or buying, Kim Needham at Professionals is the only agent you need to see, she makes everything easy for you.
What Shamrock & Sheridan have to say
Hi Kim, we would like to take this opportunity to thank you for all the hard work you put into selling our home.
We first talked to Kim to get advice on what improvements we should make to our home before putting it on the market. She gave us good advice which we followed, this resulted in Kim selling our property within 3 weeks of it being on the market, for above the listed price.
Kim always had a very friendly, warm, relaxed manner and never swayed from professionalism. She was always available to us and kept us up to date while dealing with multiple offers on our property.
Kim was always willing to go the extra mile and we would not hesitate to use her again. We would confidently recommend her to anyone wanting to sell their property.
Shamrock and Sheridan
25 Februray 2019
What Graham & Maryanne have to say
Although never having met Kim we feel as if we know her. Having to sell our Apartment unexpectedly and not living in the area we contacted Kim for advice. Her positive attitude and enthusiasm immediately transmitted itself to us. Kim gave us really good advice and we actually ended up getting more than we expected -within 3 weeks! During this time we were given frequent updates and feedback. Kim was always available and she made everything so smooth and stress free. We were impressed with the way Kim handled the entire process which included dealing with a Tenant. We cannot speak more highly of Kim and would thoroughly recommend using her for any of your Real Estate needs. We certainly hope to deal with her again.
Graham and Maryanne Mitchell
What Trish and Kev Newdick have to say
"Thank you Kim. We recently decided to sell our rental and we had seen Kim who had recently been involved with a couple of sales in the area. We found Kim warm and relaxed and effusive about marketing our rental property. She discussed the process and gave us all options for us to make an informed decision. Kim was always available throughout the sales process along with written reports on open homes. A great outcome for us, thank you."
(10 December 2018)
What Sean Cromwell has to say
Just wanted to take the time to say a massive thank you for all the hard work you did to sell my house.
As the name says you were truly professional the whole time. After dealing with another agency in town I was so frustrated. You put my mind to ease straight away, forthright and honest I knew exactly where I stood and what needed to happen tho get my property sold.
The cost of using professionals isn't cheap by any standard but it is equal to the standard of service. Truly 5 stars
What Doug and Julie Young have to say
"Kim dealt with the process of selling our property with apparent ease, although it would have been quite a challenge for her, dealing with multiple sellers. She kept us well informed throughout the process and her professionalism and dedication rewarded us with a quick sale. We would recommend Kim to others and would definitely use her services again ourselves."
(5 November 2018)
What Pete and Steph Lieder have to say
"We first met Kim at our letterbox. There were two items of mail in there, both from real estate agents. We had been procrastinating about listing our property on the market as our previous experiences with real estate agents had been very unsatisfactory. Two things impressed me about Kim straight away;
1. She had a great smile and a warm personality.
2. She was willing to go the extra mile to achieve her goals… ie walking posting her letter of introduction to prospective clients.
We signed up with Kim - the property sold within two months at 10% over the asking price. We can not say enough about Kim’s professionalism, knowledge and caring nature that she brought to the table when we listed the property on the market. Kim’s knowledge priced the house well yet allowed for the market to respond accordingly. All of the tasks involved in the sale , whether business-related or interpersonal, were accomplished with a noticeable degree of professionalism competence, humility, integrity and respect. Kim worked tirelessly to ensure that our goal to sell our property was as smooth a process as possible for us and our sitting tenants. Kim would be the only real estate person we would use in the future."
(19 August 2018)
What Justin Smith has to say
Kim Kaempfe was the real estate agent my brother and I engaged to sell a house inherited from our mother in Whakatane. We engaged her in late September/early October 2017.
I want to recommend her as a real estate agent particularly because this was not an easy sale. Having sold a few houses in my time I think you realise the quality of the agent when the house is not one that sells itself. My mother’s house didn’t sell itself: it took quite a bit of hard work and Kim was up to the task.
The house sale was settled eventually in early May the following year. The difficulties with the sale included local market conditions and a long chain of purchasers all of whom had to sell their houses in order to buy the next one including ours. This, despite getting a conditional agreement reasonably soon, made the sales process very drawn out, uncertain and work intensive.
During all this Kim was a tower of strength and help. Specifically, I would like to mention the following things where I feel she helped us:
(a.) She was always available invariably picking up calls straight away or calling back if otherwise engaged very quickly.
(b.) She came up with helpful suggestions such as having my mother’s somewhat tired looking interior home staged. I think this helped us get a sale and a better price.
(c.) She is connected locally so she knows who to call in terms of home staging, any work being done around the property (we were absentee owners), etc.
(d.) She was perfectly happy (given we were absentee owners) to step in and do the odd thing herself such as arranging the work needing to be done, letting tradespeople in and on occasion doing a bit of tidying herself.
(e.) She got on to things early and never let things drift.
(f.) She was flexible and imaginative in terms of changing strategies if one approach wasn’t working
(g.) She always kept us up to date.
I tended to sigh a little when she called me: it meant she was reminding me about something which I definitely needed to do but hadn’t done through busyness. I really valued that. Some agents might have thought “If he can’t be bothered, why should I?” But never Kim. She always followed up (in the politest, patient and genial way) and as a result nothing got overlooked.
Generally, Kim worked exceptionally hard for us and regularly went the extra mile. I would use her again without hesitation. I thoroughly recommend her to any vendor.”
(25 May 2018)
What Kathryn Cole has to say
"To whom this may concern,
I decided to get an appraisal from Kim from the Professionals in November 2017 as I wanted to purchase a bigger home in a different area.
Kim presented me very professionally a beautifully presented appraisal that inspired me to look seriously at the viability of the sale of my property.
I decided to go with Kim as I felt comfortable with her and she was straight forward and had my best interests at heart.
The marketing package was fantastic, the photos were amazing and the writing of the ad for newspaper etc was very compelling. The house went unconditional within 2 weeks !!
I never through selling a home would be so easy.
Thanks so much for your expertise and professionalism Kim."
(6 March 2018)
What Ken and Janet Woodger have to say
"My husband and I returned to New Zealand early 2017 for retirement, decided following some research to settle in the Whakatane area. We were fortunate to be introduced to Kim, following enquiries with several listings at the Professionals.
We were immediately impressed with Kims warm, friendly and attentive response to our circumstances. At the time we were residing in Auckland with our daughter. On several occasions Kim organized multiple viewings of properties to make good use of our travel from Auckland. She exceeded our expectations, was patient and supportive and within 4 months we secured the purchase of a small villa in Nelson Street.
We completed some renovations to the villa but decided within a short period of time that we needed a bigger home with a garage. Without hesitation, we contacted Kim. Her approach to marketing was outstanding and once again she exceeded our expectations by securing a sale within a month.
Kim conducts herself in a professional manner, but it is her positive attitude, enthusiasm and commitment to her clients that has impressed us most and has ensured an ongoing respectful relationship."
What Maxine and James Samson have to say
"It is with great pleasure that we write this testimonial for Kim. From the first meeting, we were impressed by her professionalism and her commitment to making a sale at a price that was both realistic and meeting our expectations.
She kept us fully informed through the sales process and achieved a sale in a very short timeframe.
We would not hesitate to recommend her services to prospective vendors or buyers."
What Anne & Glenn Baker have to say
"Kim came highly recommended and didn't dissapoint. All you could want, pleasant, energetic, upfront, supported by a good company. Deal Done!!"
(22 June 2017)
What Jeanette Anderson has to say
"On behalf of my husband and I, I’m writing to express our thanks to our Real Estate agent Kim Kaempfe who represented us in the sale of our property recently.
Kim guided us through the entire process with ease and professionalism starting from the first offer to closing the deal, so this was a smooth stress free home selling experience!
Kim is a personable, savvy lady who in our opinion is a real asset to your firm. Kim comes highly recommended, I would not hesitate to contact her in the future if the need is there to do so.
Thanks again Kim, you made it so easy for us."
What Graeme McDonald has to say
"To Whom It May Concern
I reside in Thailand and wanted to sell my unit in New Zealand. Not knowing what to do a friend suggested I contact Kim Kaempfe at Professionals Real Estate.
Best thing I could have done, right from my first e-mail Kim was pleased to help with the sale sending me a market appraisal which was very helpful and knowing the local market so well put together a marketing plan including where she thought the best places would be to advertise the unit.
She informed me of the commission I would be charged and other costs involved with the advertising. Knowing it was in good hands I sat back and waited. What an efficient lady Kim is, she kept me informed every step of the way e-mailing me when she had open home and how many turned up and every week sent an activity report. She e-mailed offers and consent forms for me to sign and send back. She contacted lawyer for me and she is so very knowledgeable in all aspects of real estate was able to answer all my questions.
Kim sold my unit for me which I am eternally grateful and would I recommand her to other people, most certainly would. I just can't thank her enough for all that she did for me."
(7 February 2017)
What Lian & Teuni has to say
"Kim was suggested to us by Maurice Butler, who we had dealt with when we purchased our rural block some two and a half years ago.
We found Kim to be very approachable and willing to listen to our comments and suggestions. She was always available to answer any questions we had in regards to making our property more saleable, not that it was required as it was sold in two weeks.
If you are looking for someone easy to deal with Kim would be a great choice."
(13 July 2016)
What Debbie & Stephen Lansbury has to say
"To whom it may concern,
When we were selling our property in Edgecumbe, we used Kim from Professionals. We were approached by another couple of estate agents, but Kim seemed the most friendly and the one that mainly listened to our needs and wants.
During our time selling our property, Kim always made sure that we stayed in contact, that we always knew what was occurring with clients. She made us feel very comfortable. Obviously we wanted as high a price as we could manage with the sale which we feel Kim managed to get for us.
She visited us on numerous occasions to keep us informed of the situation.
I was new to New Zealand and was quite confused a lot of the time as to what I was doing and why. Kim made me feel much more confident as to what I was doing and kept me on the straight and narrow. She listened to what I wanted and where I wanted to go in buying a new property.
Although Kim was selling College Road for us, she was also interested in where our new property would be and wanted to make sure that it was right for us. I strayed away at times, but she brought me back to reality!
I would 100% recommend anyone using Kim to buy or sell their property as she is very professional, very friendly, not too pushy, she listens to your needs and always wants the best for her clients. She stays in contact throughout. She was very nice to deal with, a real pleasure."
(9 September 2016)
What Ian & Chris Fraser has to say
"We listed and sold our townhouse at Thornton Beach with Kim. We found her very approachable. She listened to what our expectations were and acted professionally in every way possible. We would highly recommend Kim's services. We could not have been more pleased and happy allowing us to move forward. Sincere thanks."
What Lian & Teunis Geckoh has to say
"Kim was suggested to us by Maurice Butler, who we have dealt with when we purchased our rural block some two and a half years ago. We found Kim to be very approachable and willing to listen to our comments and suggestions. She was always available to answer any questions we had in regards to making our property more saleable, not that it was required as it was sold in two weeks. If you are looking for someone easy to deal with Kim would be a great choice."
(13 July 2016)
What Iain & Pat Foxell has to say
"To Whom it may Concern
My husband and I have no hesitation in giving high recommendation, acknowledgement, appreciation and praise to Kim Kaempfe for her professional, honest approach along with her correct reading of the Real Estate market.
Kim has a youthful, honest approach and it is a breath of fresh air. Her manner from start to finish has been one of total professionalism.
Selling a home is not often an easy emotional journey, but for me, who has brought and sold several homes over recent years, have found this time round to be one of the best.
Thank you Kim."
(24 June 2016 )
What Joyce & John Leverno has to say
"Both my husband John and I have been very happy in our dealings with Kim Kaempfe. She has always been very professional and extremely helpful both in buying and in selling our property. We would certainly recommend her to other people, she is so friendly and approachable and you don't feel that you are just one of a number or are being a nuisance. Many thanks Kim."
(23 October 2015)
What Bob & Mary Mason has to say
"Kim was very professional, friendly and enthusiastic about selling our property. She always kept us well informed about what was happening and when she was due an overseas trip she organised for another team member to step in. On returning and renewing contact out property was sold. I would certainly recommend Kim to others. Thank you Kim."
(18 August 2015)
What Jeff Armstrong has to say
"Recommended to me, reputation in the market, contacted by agent, quality of marketing, ability to reach international purchasers. Kim and Lyndon achieved in short order what a previous agency had not. Advice on market pricing and comprehensive marketing were excellent and professional."
(29 July 2015)
What Diane Hari has to say
"Kim suited me as she was down to earth - not over the top/pushy etc. Kim had a very approachable manner with me in my sale. It worked out good for me as two came in at the same time with offers and competition usually always helps!"
(2 July 2015)
What John & Lynley Manson has to say
"John and I were very happy with Kim's professional approach. She made regular contact and encouraged us to persevere with the sale of our property. We think Kim is first class and will not hesitate to recommend her to anyone we meet. Good luck for your future in Real Estate Kim. You deserve to succeed."
(5 June 2015)
What Julie Ritchie has to say
"Kim was professional and very helpful in every way during the selling process. She went out of her way to make it an easy process, since we no longer lived in the area. Kim made us feel that we could contact her any time with questions or concerns."
(18 February 2015)
What Michelle Hooper has to say
"I found Kim very pleasant to deal with, easy to contact and willing to help in any way she could. This made the process of selling my property more manageable."
(3 December 2014)
What Cameron Rowland & Chontelle Watson has to say
"Kim exceeded my expectations! She had close contact with us throughout the whole process of selling our property, always made me feel comfortable and at ease. She was only a phone call away at all times and incredibly helpfull in every area surrounding the sale. I was very impressed by her knowledge and the support she gave us, it made selling our house a breeze. I would highly recommend Kim to friends and family in the future."
(16 October 2014)
What Rick Ramsay & Vicki Mathias has to say
"Kim's market apprisal was close to our expectation; she gave us good feedback on the preparation of the property, and excellent feedback from viewers and potential purchasers. Her method of sale was spot on and the price received met our expectations. We were very happy with Kim's performance."
(30 September 2014)
What Emmett Gradwell has to say
"Selling your home or investment is a big decision where you want to achieve the desired outcome. I was recommended Kim by my local property manager. Right from the initial appraisal, marketing options, listing price and negotiation Kim was excellent to deal with. Being based in the North Island Kim kept me well informed throughout the whole process and importantly helped achieve us the desired sale and timely outcome we wanted. Overall Kim was outstanding and I would happily recommend Kim to my best friend."
(21 August 2014)
What Carla Needham has to say
"I found Kim to be up front with all details of selling my property and to be honest and fair. She always went that bit extra to ensure the fastest possible sale which was fantastic. I fully recommend Kim to anyone wishing to sell."
(18 August 2014)
What Kathleen Pellet has to say
"My husband and I found Kim very easy to talk to and very friendly. She went out of her way to assist us in all things. We recommend her to anyone who is wanting to sell their property."
(12 August 2014)
What Terry Wilson has to say
"We both found Kim to be very professional and at the same time a very nice person who cared about our feelings which is quite rare in today's world."
(30 May 2014)
What Liz Beentjes has to say
"Kim has been very helpful, and went beyond her duty as a real estate agent, by helping me when I was sick."
(01 April 2014)
What Rebecca Proudfoot has to say
"Kim was wonderful. She was bright and bubbly and easy to get along with. We felt she was easy to talk with and made us comfortable expressing our needs too. She kept in constant contact with us with sales updates. We believe she put 110 percent into the sale of our property. Would highly recommend Kim to anyone."
(10 March 2014)
What Jean Mackay has to say
"We found Kim to be very approachable, generous with her time, and sympathetic to our needs. She has a good understanding of the stress and difficulty clients feel when faced with the need to sell a loved property and move on. Should we need to shift in the future (heaven forbid) we would have no hesitation in choosing Kim to act for us."
(14 November 2013)