What my customers have to say
What Russell and Carolyn Gibson have to say
Since 2003 we have owned a property at Ohope Beach, which has been managed on our behalf by the Professionals Whakatane, specifically Donna Brent-Jones.
We found the service we have received to be excellent. From tenant selection, to over sight of general maintenance, selection of quality tradespeople, through to crisis management we cannot speak to highly of the service we received from Donna and her team.
It goes without saying that the day to day basics of having our property managed such as rent collection, regular inspections of the property, as well as ensuring the rent remained in line with market expectations, were also handled seamlessly.
We are happy to recommend Donna and her team unreservedly.
Russell and Carolyn Gibson
What Paul Wong has to say...
We received impeccable service from our agent Donna Brent Jones of Professionals Whakatane. From the search for a home, to the confirmation, through inspections, to the end of our stay. A truly Professional experience. Swift communication on all matters large and small as well as a great job liaising with the property owners. Could not have asked for better. Thank you Donna.
What Michelle Lee has to say
Thanks again for the great service the Professionals team provided over the years. We have enjoyed working with you, and Donna, you are a fantastically effective star property manager.
What Claire Mewburn has to say
To Whom It May Concern,
For the last year Donna Brent-Jones has been my property manager for a property that I owned in Whakatane until September 2018. In that time Donna looked after the property I was always kept well informed on any issues that may have accured. On the rare occasion there was an issue, Donna always had the solution on hand. Nothing was to small or too big for her.
Donna was happy to keep an eye on the proeprty while it was empty prior to sale.
I am very happy to recommend Donna as a Property Manager.
What Noreen Welch has to say
"Recently I had to move house and I was incredibly stressed. Donna Brent-Jones and staff at Professionals were so helpful and within no time managed to find me a suitable place. They handled everything from connecting power and wifi to making the move as painless as possible. I can only recommend Donna and Professionals with the highest star rating. Thank you from an extremely grateful tenant."
(21 February 2018)
What Pat and Keith McKee have to say
"I would like to take the opportunity of congratulating The Professionals for their amazing service we have received with our rental property at Ohope Beach. The property has been managed by The Professionals since 1997 and in the past 20 years, we have never had any complaints and only the best of professional service and advice with regard to finding suitable tenants and making sure the property has been well looked after by tenants. Most importantly, as we overseas owners, The Professionals have provided regular full detailed reports with photos with suggestions of maintenance that is necessary to keep the property well maintained and in a suitable rental condition. Your services are much appreciated and therefore we would highly recommend the services of The Professionals."
(26 January 2018)
What Denis and Judy Tate have to say
Thanks for the report and the good news about our new tenant. I want to thank you for your thoroughness and just for your interest we are very pleased with Professionals professionalism!! Please pass on our thanks to the tenant. It will be our new home and we are glad she is keeping it immaculate!
Sincerely and much thanks,
Denis and Judy"
(3 November 2017)