What my customers have to say
What Russell and Linda Meads had to say
This letter is to state that recently Linda and I sold two properties using the Professionals Whakatane as our agent. These properties were at that time rental properties. The rental properties in themselves to be made ready for the market, created challenges that were met and carried out in a very professional and efficient way. Linda and I thank all the staff at the Professionals in making that process work.
In terms of selling the properties we could not speak more highly about the service that Chris and his wife provided to us in selling our properties. From start to finish the process was handled seamlessly and very professionally.
Despite as stated before, some challenges that went with marketing rental properties in the current environment, Chris and the team from Professionals were very good at sorting out the appropriate things that needed to be done before the properties went on the market, then were excellent in advertising and promoting these properties. The diligence in chasing up any prospective clients was to be commended. The diligence in carrying out a number of open homes in a very time efficient manner was certainly most appreciated.
In summary overall, our interaction with Professionals Whakatane and in particular, Chris Robson, has been one which we have felt very happy about. We would certainly commend them to others who may be considering going through the same process as we did.
It is noted that Chris did little things like when the property came to the final sign off date and final inspection and a number of light bulbs were missing in one of the properties. He went out and he purchased some more. He put them in so that the settlement could go ahead. I think this reflects the way that he consistently went forward in trying to do the best for us and making the process for us vastly smoother.
Once again we re-iterate our appreciation and thanks.
Russell and Linda Meads
22 July 18
What Sally Shaw has to say
"Thank you so much for your support of our recently held quiz night and being such an excellent auctioneer. We appreciated your expertise in this area. We greatly appreciated everything you did for the benefit of the community. You did a fantastic job and keep the audience very engaged. We appreciate so much the local support from business, as this allows us to continue supporting the community. The evening was very successful and everyone had a great night and could not have achieved this without your help."
2 May 2018
What Duncan & Judy Smith have to say
Many thanks for all your hard work to get this property sold. We cannot recommend you highly enough both in your professionalism and full communication with us all the way through this journey."
What Nicola Andresen has to say
"We looked at appointing Chris Robson after being referred to him by a friend who had used his services previously.
I found Chris and his team professional throughout our dealings from the initial enquiry to the settlement of the sale. He kept us informed throughout the process and stuck to his conviction in trying to get us a price within his appraisal range, despite lower estimates from other agents.
Our property was a bit unique and there were a few challenges to get the sale settled. During this process he continued to run open homes and take enquiries and possible offers from other buyers with regular updates.
I would recommend him to others looking at selling their home."
What Steve and Ana Collins has to say...
"Chris was our agent in the sale of our house in 2016. We found him professional, easy to deal with, good at keeping in contact with us and importantly he did what he said he would do. I would happily use his services again if selling in Whakatane."
What Anne Hendry has to say...
"I'm so glad the sale went through so promptly and all hiccups ironed out okay.
All the best with your business. You are the best!"
What Kath and Brian Shaw has to say...
"Brian and I would like to thank you so much for working so hard to sell our James Street house and regularly keeping us informed on how things were going towards the sale.
We really appreciated your dedication and also the lovely gifts.
We wish you a very happy Xmas and all the best for the year 2015."
What Brian and Kay Turpin has to say...
"We recently shifted to Whakatane and needed a 20th century cave to live in. After perusing the for sale ads in the local papers and on the web we selected some residential properties to look at. Some of these were listed with Professionals Whakatane and Chris Robson showed us these properties. What we were looking for in an estate agent was honesty, reliability and integrity. We were initially very pleased with dealing with Chris but as time went on we then began to realise that the professionalism shown by Chris was of an extremely high standard. If we had questions that needed answering they were always answered in a very honest, professional way.
We have no hesitation in recommending Chris Robson as the Real Estate Agent one should consider Strongly when either buying or selling real estate in Whakatane."
What Jocelyn Simpson has to say...
"I purchased my first property through Chris, and he made the process as smooth as any property purchase could be. He gave a professional but personalized service, being available any time day or night to answer any query, no matter how big or small. If I were to buy or sell property again he would be the first Real Estate Salesperson I would approach as I valued his friendly and caring nature and his professional expertise."
What Krista Fincham has to say...
"Hi Kathryn, I have thoroughly enjoyed my association with your company. Thanks also to Chris for his expertise and professionalism in selling our property and also to the other members of your team who showed clients through."
What Roelof Siebring has to say...
"Right from the start Chris gave us a good and trustworthy feeling of dealing with a professional in the real estate industry, compared with previous real estate agents.
Chris was fully committed to ensure that our property was sold as soon as possible, which resulted in a sale after 4 months of being on the market.
Being a gentleman in all aspects, Chris always kept us informed during the whole time of marketing, with supplying written feedback of every activity every week - feedback of open home viewers, telephone calls and internet activity etc. Also meetings between Chris and ourselves were available whenever required or requested.
Chris is a very honest and trustworthy person and he will go the extra mile to ensure the client's property is sold in the shortest possible time.
I do not hesitate to recommend Chris Robson as a real estate agent in all aspects of advising and marketing any property anywhere in New Zealand."
What Lorna and Bruce McIntosh has to say...
"We wish to thank Chris Robson for the professional and dedicated approach he took in selling our home in Landing Road July 2011. From the time Chris did an appraisal he was very committed to selling our home in the quickest time. Two weeks later an offer came in and the sale went through.
Chris was extremely professional with advice and was in contact daily. We would have no problem in recommending Chris to anybody if they want a quality Real Estate Agent.
What Ron Price has to say...
"On behalf of the Tois Challenge organising committee, The Whakatane Athletic and Harrier Club and all event competitors, I wish to thank your organisation for your generous support of the 2010 Tois Challenge. Your support is very much appreciated by all parties and hopefully will continue for the 2011 event which is planned for November, date to be advised."
What David and Hariata Chase has to say...
"David and I would like to take this opportunity to again thank you for recommending 27 Riverside Drive Whakatane to purchase.
We did have other real estate agents who gave us other properties to view, but you took the extra time to show us what we wanted. Time was of the essence, our property in Kawerau had sold in just 8 weeks - so we really needed somewhere to live.
The presentation and your ability to show us various homes, at a competitive time - price wise, proved to us that you were with us not only for the job satisfaction but to ensure your clients were satisfied with each property we viewed as a potential purchase.
We have been in our new house for 3 weeks and are still excited at the prospect of coming home after work and just enjoying our place.
As a 'Professional', I would not hesitate to recommend Chris Robson as your real estate agent."
What Margaret Lyall has to say...
"Thanks for the very professional way you've handled the sale of Mum's property.
I had expected to have to spend a lot of time helping to manage the process, but this wasn't necessary. Mum grew in confidence through the marketing period, and, far from being stressed by the process, has enjoyed it hugely and has come through it feeling more sociable and in control than she has for some time.
Your extra help with potential obstacles - referring the solicitor, someone for the garden and even the carrier has been very much appreciated and has made things run smoothly.
We're satisfied that we made a very good choice when we decided that you were the person to handle the sale. As real estate professionals ourselves, we'll be delighted if our salespeople reach your standard."
What MB and TC Brown has to say...
"On behalf of my brother and myself, I wish to convey our sincere thanks to the dedication that Chris Robson showed us during the recent sale of our property.
Chris was extremely professional with his approach and with the advice he offered us and also the questions he answered for us. At no time was there any pressure, only guidance.
Therefore we have no hesitation in recommending Chris to anybody wanting only the best in a Real Estate agent.
What Peter and Yvonne Dorman has to say...
"I can not thank you enough for how well you worked for us. You took over the selling of Mum's house on the spur of the moment, a Sunday if I recall.
You did an inspection while I was there and were keen to sell the property when the other agency expired. You took this over and changed the advertising and gave advice on the market value to generate a sale. You were enthusiastic and diligent and kept us informed at all times. Buyer found, fun began - negotiations!!. You kept in contact the full time throughout the proceedings.
We are very pleased with your handling of this matter, in fact when it came to the sale of my daughters property we recommended you to her. You performed that duty in a difficult situation admirably. Your manner and professionalism will remain with us forever."
What Graham Pyatt has to say...
"In February 06 we decided to sell our house situated in Appenzell Drive, which we placed into the hands of Chris Robson.
We found over the period it took to reach a successful conclusion that we had fortunately chosen a highly professional real estate salesperson.
At all time Chris presented himself a being a man of the highest calibre, both from a professional and personal view point. Through his perseverance and sound advice on all matters relating to the sale a satisfactory conclusion was reached between all parties.
We would recommend Chris's services to anyone wishing to have a top class Real Estate professional - without hesitation."