What our clients say about us...
Our property management department has served our local community for over 20 years. In this time our portfolio has continued to grow with our happy clients and we are proud of the service we offer. The expertise of our award winning team has been acknowledged multiple times at the annual Professionals Awards Ceremony and in more recent years the annual Real Estate Institute of New Zealand's Property Management Awards. The 'Leading Property Managers of New Zealand Group' awarded us the 'Property Management Company of the Year Award' in 2012 and the 'Excellence in Customer Service Award' in 2013. We look forward to being of assistance to you with your investment property.
"My rental has now sold. Thank You for all the years of excellent service. On many occasions you have provided a service over and above what one would expect."
Andy Woolhouse 12.3.14
"We have been in business contact with Professionals Whakatane since last year and we must say, they manage our properties to our absolute satisfaction. Their system of advertising is just fantastic; the times of vacancy are very low; the website is informative and easy to use. These technical bases are very important, still, even the best system would not work without the people who run them and who maintain contact with us, their clients. This is what we want to emphasize: the very friendly and professional approach of the people working for Professionals. We could specify by name any and all of their employees we have been in contact with but have to stress the extremely good working relationship with Helen and especially with Robyn, our property manager. We are really happy that she takes care of our properties. We think the name "Professionals" is very appropriate, since these people handle all the issues related to the management in a highly professional way. They are, indeed, true professionals and we are happy to recommend them to anyone.
2 Docs Ltd, Whakatane 28.8.13 (Property Owner)
"The service and personal attention we receive with our rental property in Ohope is exceptional. We live in Australia and the Professionals team with Helen Griffith and now Kim Osborn have handled everything. Great tenants, good tradespeople, regular checks of the property and most importantly the rent is paid on time every time. I would have no hesitation in recommending the Professionals to anyone, our life has been made so much easier."
Gregg Sanderson 5.4.13 (Property Owner)
"I just want to thank you for all your help over the last 18 months - it has been a delight to be with Professionals and you made everything so easy. Thank you so much."
Muireen Jan 2012 (Tenant)
“In early 2008 I transferred management of my investment properties to Professionals Whakatane. This has proved to be a fantastic decision. I am always kept up to date and all aspects of the management of these properties are handled promptly and professionally with my best interests in mind.”
Mike Bird – Mike Bird Electrical (Property Owner)
“Professionals Whakatane have managed our properties for a number of years and we have been very happy with the service they provide. They always keep us well informed and up to date on any issues that may arise.”
Andree & Brian Timbs (Property Owner)
“My properties have been fully managed by The Professionals since 2004 and on a casual basis before that. They have managed them to a very high standard and I have developed a great working relationship with my property manager. I recommend them to anyone who wants a professional job with peace of mind.”
Brian Sisam (Property Owner)
“Thank you so much for all the work you’ve done this year in managing my wee house. I very much appreciate your efficiency and thoroughness. It is nice to trust someone to take care of everything that I can’t.”
Karen McLeod (Property Owner)
“Kim you are just so amazing very prompt in your action and always keep me well informed. I thank you form the bottom of my heart. Would love to catch up with you one day and greet you personally just to say thank you.”
Peter Rio (Property Owner)
“Kylie… thank you for all the help and other things you have arranged for us.. You made everything so easy and I would recommend yourself and The Professionals to anyone I know in the future who are looking at renting….”
Jessica Mankelow & Mathew Brown (Tenants)
"The firm of Real Estate Partnerships Ltd, trading as The Professionals in Whakatane, have had the letting and supervision of our Trust's eleven rental units for the last twenty eight years. They also have had control of attending to any maintenance that has been required. The letting, supervision, and inspections have all been carried out to our complete satisfaction and we have no hesitation in recommending them to other unit owners."
Katrina Trust (Property Owner)
"Through the 6 years of our tenancy you were always considerate and courteous at all visits and inspections. We appreciated your prompt responses to our requests. You were a wonderful liaison for us and the owners, thank you. I gladly rate you and your agency with an A+"